Have a question?
We'd love to hear from you!
If you need to get in touch with our team, please call us at 01-5394545 and let's chat.
Or click the 'Contact Us' button below to send a written enquiry.
Why Sugarcane?
Why is Sugarcane better than Bamboo or Recycled?
What is Sugarcane Toilet Paper?
Sugarcane toilet paper is a type of toilet paper made from the pulp of sugarcane fibres. It's a more sustainable alternative to traditional toilet paper, as sugarcane is a fast-growing and renewable resource.
How is Sugarcane Toilet Paper Made?
Sugarcane toilet paper is made by extracting the pulp from sugarcane stalks and then processing it into toilet paper rolls. The pulp is bleached and formed into thin sheets, which are then rolled and cut into individual toilet paper rolls.
Is Sugarcane Eco-Friendly?
Yes, sugarcane is considered environmentally friendly because sugarcane is a renewable resource that grows quickly and requires fewer resources (such as water and land) compared to traditional wood pulp.
Additionally, sugarcane cultivation can help sequester carbon dioxide from the atmosphere.
Sugarcane toilet paper is made from the waste fibres (bagasse) after the sugar has been extracted, so it is actually made from a by-product from another industry, reducing waste even further.
Is Sugarcane Toilet Paper as soft as Traditional Toilet Paper?
Sugarcane toilet paper is generally soft and comfortable to use, and similar to traditional toilet paper. Sugarcane toilet paper is designed to be gentle on the skin with fewer harsh chemicals, and provide a comfortable wiping experience.
Purchasing Questions
Questions you might have about placing orders with Canua.ie
Can I just place a one-off order?
Absolutely! You can easily place a one-off order if you prefer. Simply choose the "One-Time Purchase" option.
How does Subscribe And Save work?
Nobody likes getting caught short - especially where toilet paper is concerned!
Simply click 'Subscribe and save' on the product page, tell us how often you'd like us to ship (don't worry this can be changed later!), and then click 'Add to cart.' We'll send you a regular delivery in the frequency of your choosing, so you'll never run out of loo roll again!
Can I send Sugarcane Toilet Paper as a gift?
Why not! Just enter the lucky recipient’s name and address during checkout to send a physical box right to their door.
Use your own email address though, because that’s where we’ll send the order confirmation
and tax invoice.
What payment methods can I use to pay for my order?
We accept payment using credit and debit cards as well as PayPal payments.
Your details are safe with us as we take security very seriously indeed. We also take fraud very seriously so all credit and debit card holders are subject to validation and authorisation by both us and the card issuer.
What happens if my payment is declined during checkout?
Check that the card details you have entered are correct including the expiry date, your billing address and the security code (the three digit number on the signature strip on the back of your card). Your card issuer may have declined your payment - as they don't tell us the reason for this, it's best to check with them.
If you've checked all of the above, try paying with another card or call our team to place your order over the phone.
How will I know when my order has been dispatched?
We will notify you when your consignment is dispatched by email, using the email address you provided when placing the order.
The dispatch email will confirm the dispatch date and your consignment number.
How long will my order take to arrive?
If we receive your order before 1pm on weekdays we will dispatch your order on the same day. If we receive your order after 1pm or at weekends, we dispatch during the next business day.
99.7% of orders are delivered the next working day and all orders are delivered within 2-3 working days.
Bulk/pallet orders may take slightly longer to be delivered.
Bulk Ordering
Questions about placing bulk orders
What do you mean by 'Bulk' Orders?
Some businesses are larger than others. Instead of a shopping trolley full of toilet paper, they may require pallet quantities instead!
This can be easily done by choosing 'Contact us for bulk enquiries'.
Can I set up Subscription/Recurring Orders for my business?
Absolutely! Just let us know the quantity of products and how often you require delivery when you contact us.
How will my Bulk Order be delivered?
Delivery method is at the discretion of the team at Canua.ie
We will choose the most eco-friendly and quickest delivery method available to your location.
How can I pay for my Bulk Order?
We have a number of different payment methods available. You can pay by debit or credit card, or by Paypal.
You may also be given our bank details so that you can pay by bank transfer.
Can I get a VAT Invoice?
Yes. Invoices from Canua.ie will be issued by Premier Packaging Limited:
- Company Name: Premier Packaging Limited
- Company Registration Number: 527337
- VAT Number: IE3021918GH
- Registered Address: 71 Bluebell Avenue, Dublin 12 D12VA06
- Trading Address: Unit 1b Kylemore Industrial Estate, Killeen Road, Dublin 10 D10VN25